March 2021
Happy with the service department
I've been very satisfied with the
service department at Hyundai of Newport. The service staff are
friendly, efficient, accommodating, helpful, they explain everything.
March 2021
As I said before, whenever I have concerns about things with me car the service team gets me in ASAP.
I once had to travel to PA, my dad died. Engine light was on...it
was a Friday and I needed to leave Saturday morning. They had me bring
my car right in and discovered something about the gas cap....fixed it
right away. I felt safe driving to PA. - Robert M.
February 2021
Bought a car from Eddie. He was casual and upfront about what was going on. Only issue I had was I had to drive back down from Kent County to. Newport because of the Vin check. I feel like that should have been done before the car is even on the site.
Other than that tho I'd Def recommend buying a car from them.-Tim Streker
February 2021
I highly recommend anyone who is in the market for a new, reliable and beautiful car, to check out Hyundai of Newport. Myself and my family have been doing business with them for years now, their service is second to none and the staff are friendly, patient and not at all pushy!!! -Pam Limoges
February 2021
I have now purchased three vehicles with Hyundai of Newport and, more importantly, with the same rock star salesman Rohan Webster. Each time Rohan has delivered exemplary service and has made the transaction easy, comfortable and thorough. He is a great listener to my needs and puts me in exactly the vehicle, color and price range that I am looking for. And the deal is done quickly and smoothly...thanks so much Rohan! And of course the follow up and service with the dealership is excellent as well! 😁🚗 - Amy Wilson
February 2021
Great service for your car and courteous personnel to make any visit a pleasure -Victoria M
January 2021
Great people, easy to schedule and great work
January 2021
I come out of way to go here to avoid going to the fall river Hyundai dealer...good staff, knowledgeable, very pleasant - Mico Enoy
January 2021
Straight shooter dealership. No B.S. games or heavy handed salesmanship. If you want a Hyundai then this is the place to go. Ask for Rohan. - Sandy Kristiansson
December 2020
We had the wrong day for are appointment they fit us in because we were already there. -Murphy Mercer A
Commendable, reliable and honest.
December 2020
the quality of service and always able to get service when requested
excellent car dealership the only care we would purchase - Dolores T
December 2020
Jon and his staff made my car purchase experience simple and stress free. From the first email right through delivery in the pouring rain, they remained professional and made me feel at ease. Even though Hyundai of Newport is a smaller dealership, I didn't feel like they were rushing me, and they never pressured me throughout the entire process. There were no gimmicks and the price I paid was exactly the price Jon and I had discussed prior to heading into the dealership.
Rohan was a friendly, knowledgeable salesman and talked me through all of the technology in my new Palisade, even in the worst weather conditions we had seen in a while. Leah was just as professional and knowledgeable when it came down to financing the purchase, and although I didn't work with him directly, Greg was another friendly face that greeted me, and offered any help that he could provide.
I highly recommend Hyundai of Newport and they have earned a customer for many years and vehicles to come. -Randall Shoemaker
November 2020
First time buying a car, Rohan and the team was absolutely amazing! Got to test drive and drive away same day in less than 3 hours.
But from here!!! -Kyrie Chiaro
November 2020
Hyundai of Newport continues to impress with their outstanding customer service. Their sales and service department has a great reputation which makes the buying process easy and relaxing at times. Dave, Rowan, and Gregg are incredible salesman who spend the time to get to know their customers and go out of their way to assist in whatever areas a customer needs resolved. I highly recommend Hyundai of Newport to any one looking for a new Hyundai. They are fair and work with great integrity and honesty. It's a rare value to find in the motor vehicle industry these days - Christopher Chiaro
November 2020
Took about an hour which is a little long but everyone was extremely friendly-Danielle T
I saw Leah Ponte and she did a TERRIFIC job checking on my car's recall and getting answers to questions that I had...-Steven D
Never had any issues, always accommodating -Kim H
The Service person was thorough
in her explanations, confirmed that my special request was completed,
AND described the sanitizing methods. Courtesy and professionalism, what
a combo!-Victoria M
October 2020
Always easy to schedule, easy to drop off, on time, and ready to pick up.
October 2020
Great service, friendly staff
They completed the brake job
ahead of schedule and under budget. I even added a oil change while I
was there. Staff very professional and courteous. I will definitely go
back. - John G
Convenient and good service
Good service - John W.
October 2020
Excellent service in a timely fashion.
J R Ybarra and the service people I dealt with including Lia Ponte are great- Robert Shoonover
Overall a better experience here than the other local Hyundai dealer.- Tim Stram
This was one of the best experiences I have ever had getting a new car. Everyone was efficient knowledgeable, and really friendly and helpful. I was especially impressed with how COVID sensitive they were. They made the entire purchase process safe and comfortable for me and I am at an age where I have a lot of COVID anxiety. - GS Ranger
September 2020
I always use my dealer for service as the people are caring of my time and the service is excellent - Alexander B
Great service, great people and reasonable charges. - William C
Quality, Fast and Friendly
They are always friendly, return your car on time or before. - Robert C
The standard from Hyundai of Newport has been maintained since I purchased the vehicle in 2012. - Elizabeth V
July 2020
Always take care of what needs to be done with my car.
Bought 5 Hyundai Sonatas from
this dealership since 2003. You make an appointment for service and they
honor you immediately. The dealership is so friendly and professional
everytime I need service.
Every one is very friendly and professional attending to your needs.
Everyone goes out of their way to make sure your service needs are meet. - Bradford S
My mist recent service experience
was quick, efficient, and pleasant. JR, as always, promptly came up
with a solution which worked with my timing needs. The dealership is
right up to speed with pandemic issues, so I felt very comfortable.
The Service Person was TERRIFIC !!!!
Great Communication and helped me to understand the warranty work needed. - Steven D
All service departments should have employees like J.R.. He makes, what can be a stressful experience, much easier. - Marisa T
Efficient, professional and friendly.
Very good service
July 2020
Always timely, quick and prepared for My service.
I will continue to use Newport
Hyundai for all my auto dealings. I do suggest that you would wash the
begs before returning to customers. Other Hyundai dealerships do. -Ersnt J
July 2020
My car buying experience was made
easy at Hyundai of Newport. From the warm welcome to the dealership I
received from owner, Joe, to the great care Sales Manager, Frank took in
ensuring that I bought a car that was even more than I had hoped for; I
was thrilled with how easy it was to buy a new car. Leah also stepped
in with enthusiasm and knowledge to make sure I had the best possible
financing. I had a team working for me. Frank was also wonderful in
ensuring the delivery of my car to me. I will definitely feel happy to
return when my car needs service. Your exceptional service is
appreciated. - Lauren D
Hyundai Newport Goes the Extra Mile
Brought my car in for servicing and was surprised at how clean it was inside and out when I picked it up. Very thorough work. - Victoria C
July 2020
The entire service department is extremely professional, efficient and friendly. When they quote a time, set your watch to it! Karl S
July 2020
I
bought my dream ride, used, but in great condition from Hyundai of
Newport. In these days of COVID car shopping became more difficult with
appointments required. I got an appointment right away and Frank C was
most helpful with getting the car ready, allowing my to test drive it
and negotiate a fair price. After sale and deliver, Frank continued to
check in and even offered to come to my home to affix registration
plates. Thank you for a painless buying experience and even better post
sale experience. Highly recommend Frank. - John A
