Our Recent Reviews:
March 2021
Happy with the service department
I've been very satisfied with the
service department at Hyundai of Newport. The service staff are
friendly, efficient, accommodating, helpful, they explain everything.
March 2021
As I said before, whenever I have concerns about things with me car the service team gets me in ASAP.
I once had to travel to PA, my dad died. Engine light was on...it
was a Friday and I needed to leave Saturday morning. They had me bring
my car right in and discovered something about the gas cap....fixed it
right away. I felt safe driving to PA. - Robert M.
February 2021
Bought a car from Eddie. He was casual and upfront about what was going on. Only issue I had was I had to drive back down from Kent County to. Newport because of the Vin check. I feel like that should have been done before the car is even on the site.
Other than that tho I'd Def recommend buying a car from them.-Tim Streker
February 2021
I highly recommend anyone who is in the market for a new, reliable and beautiful car, to check out Hyundai of Newport. Myself and my family have been doing business with them for years now, their service is second to none and the staff are friendly, patient and not at all pushy!!! -Pam Limoges
February 2021
I have now purchased three vehicles with Hyundai of Newport and, more importantly, with the same rock star salesman Rohan Webster. Each time Rohan has delivered exemplary service and has made the transaction easy, comfortable and thorough. He is a great listener to my needs and puts me in exactly the vehicle, color and price range that I am looking for. And the deal is done quickly and smoothly...thanks so much Rohan! And of course the follow up and service with the dealership is excellent as well! 😁🚗 - Amy Wilson
February 2021
Great service for your car and courteous personnel to make any visit a pleasure -Victoria M
January 2021
Great people, easy to schedule and great work
January 2021
I come out of way to go here to avoid going to the fall river Hyundai dealer...good staff, knowledgeable, very pleasant - Mico Enoy
January 2021
Straight shooter dealership. No B.S. games or heavy handed salesmanship. If you want a Hyundai then this is the place to go. Ask for Rohan. - Sandy Kristiansson
December 2020
We had the wrong day for are appointment they fit us in because we were already there. -Murphy Mercer A
Commendable, reliable and honest.
December 2020
the quality of service and always able to get service when requested
excellent car dealership the only care we would purchase - Dolores T
December 2020
Jon and his staff made my car purchase experience simple and stress free. From the first email right through delivery in the pouring rain, they remained professional and made me feel at ease. Even though Hyundai of Newport is a smaller dealership, I didn't feel like they were rushing me, and they never pressured me throughout the entire process. There were no gimmicks and the price I paid was exactly the price Jon and I had discussed prior to heading into the dealership.
Rohan was a friendly, knowledgeable salesman and talked me through all of the technology in my new Palisade, even in the worst weather conditions we had seen in a while. Leah was just as professional and knowledgeable when it came down to financing the purchase, and although I didn't work with him directly, Greg was another friendly face that greeted me, and offered any help that he could provide.
I highly recommend Hyundai of Newport and they have earned a customer for many years and vehicles to come. -Randall Shoemaker
November 2020
First time buying a car, Rohan and the team was absolutely amazing! Got to test drive and drive away same day in less than 3 hours.
But from here!!! -Kyrie Chiaro
November 2020
Hyundai of Newport continues to impress with their outstanding customer service. Their sales and service department has a great reputation which makes the buying process easy and relaxing at times. Dave, Rowan, and Gregg are incredible salesman who spend the time to get to know their customers and go out of their way to assist in whatever areas a customer needs resolved. I highly recommend Hyundai of Newport to any one looking for a new Hyundai. They are fair and work with great integrity and honesty. It's a rare value to find in the motor vehicle industry these days - Christopher Chiaro
November 2020
Took about an hour which is a little long but everyone was extremely friendly-Danielle T
I saw Leah Ponte and she did a TERRIFIC job checking on my car's recall and getting answers to questions that I had...-Steven D
Never had any issues, always accommodating -Kim H
The Service person was thorough
in her explanations, confirmed that my special request was completed,
AND described the sanitizing methods. Courtesy and professionalism, what
a combo!-Victoria M
October 2020
Always easy to schedule, easy to drop off, on time, and ready to pick up.
October 2020
Great service, friendly staff
They completed the brake job
ahead of schedule and under budget. I even added a oil change while I
was there. Staff very professional and courteous. I will definitely go
back. - John G
Convenient and good service
Good service - John W.
October 2020
Excellent service in a timely fashion.
J R Ybarra and the service people I dealt with including Lia Ponte are great- Robert Shoonover
Overall a better experience here than the other local Hyundai dealer.- Tim Stram
This was one of the best experiences I have ever had getting a new car. Everyone was efficient knowledgeable, and really friendly and helpful. I was especially impressed with how COVID sensitive they were. They made the entire purchase process safe and comfortable for me and I am at an age where I have a lot of COVID anxiety. - GS Ranger
September 2020
I always use my dealer for service as the people are caring of my time and the service is excellent - Alexander B
Great service, great people and reasonable charges. - William C
Quality, Fast and Friendly
They are always friendly, return your car on time or before. - Robert C
The standard from Hyundai of Newport has been maintained since I purchased the vehicle in 2012. - Elizabeth V
July 2020
Always take care of what needs to be done with my car.
Bought 5 Hyundai Sonatas from
this dealership since 2003. You make an appointment for service and they
honor you immediately. The dealership is so friendly and professional
everytime I need service.
Every one is very friendly and professional attending to your needs.
Everyone goes out of their way to make sure your service needs are meet. - Bradford S
My mist recent service experience
was quick, efficient, and pleasant. JR, as always, promptly came up
with a solution which worked with my timing needs. The dealership is
right up to speed with pandemic issues, so I felt very comfortable.
The Service Person was TERRIFIC !!!!
Great Communication and helped me to understand the warranty work needed. - Steven D
All service departments should have employees like J.R.. He makes, what can be a stressful experience, much easier. - Marisa T
Efficient, professional and friendly.
Very good service
July 2020
Always timely, quick and prepared for My service.
I will continue to use Newport
Hyundai for all my auto dealings. I do suggest that you would wash the
begs before returning to customers. Other Hyundai dealerships do. -Ersnt J
July 2020
My car buying experience was made
easy at Hyundai of Newport. From the warm welcome to the dealership I
received from owner, Joe, to the great care Sales Manager, Frank took in
ensuring that I bought a car that was even more than I had hoped for; I
was thrilled with how easy it was to buy a new car. Leah also stepped
in with enthusiasm and knowledge to make sure I had the best possible
financing. I had a team working for me. Frank was also wonderful in
ensuring the delivery of my car to me. I will definitely feel happy to
return when my car needs service. Your exceptional service is
appreciated. - Lauren D
Hyundai Newport Goes the Extra Mile
Brought my car in for servicing and was surprised at how clean it was inside and out when I picked it up. Very thorough work. - Victoria C
July 2020
The entire service department is extremely professional, efficient and friendly. When they quote a time, set your watch to it! Karl S
July 2020
I
bought my dream ride, used, but in great condition from Hyundai of
Newport. In these days of COVID car shopping became more difficult with
appointments required. I got an appointment right away and Frank C was
most helpful with getting the car ready, allowing my to test drive it
and negotiate a fair price. After sale and deliver, Frank continued to
check in and even offered to come to my home to affix registration
plates. Thank you for a painless buying experience and even better post
sale experience. Highly recommend Frank. - John A
July 2020
Excellent customer service! Made an appointment and the appointment was on time and I was out of there in the time I was promised. Definitely going back! - Shelley H
July 2020
Always great service! - Robin Petrarca
June 2020
Frank is amazing! They gave me an excellent trade in price and I took my new car home the same day I test drove it. It comes with a great warranty and years of service. Thank you for making my first car buying experience a great one. - Chelsea Hunt
Very courteous and professional and quick service. - William Sedona
June 2020
Fast service, quality work no hassles. Did a good job and I recommend them for service. - Lenny Coleman
June 2020
Thank you for the communication and the email - William C
Reaching out to me was a great
gesture and very much appreciated. I have leased 2 cars from you, and
am about to lease a third. Great business and great team.
Good service as always had first appt or day in and out with out people in waiting room
June 2020
Great customer service - Linda M
We've been doing business with
this dealership since 2014 and have always had great customer service.
The staff is polite, efficient and focused on customer careabouts.
June 2020
Drop off was quick, loaner provided and service was complete in a timely manner.
Pic quick response to my issue with my new car
Called Newport Hyundai about an issue with my car they showed great concern and got me in right away look at the issue.
Taking my car in for service is always prompt and thorough. They always explain what was done and answer all questions asked.
very pleased with total experience
Annual service - Sheila R
They are always so accommodating and professional. I highly recommend them
May 2020
Service and Sales - Douglas B
I have been coming here for a number of years and they always seem to go above and beyond for the customer
May 2020
Always prompt, kind and courteous!
May 2020
everyone pleasant to deal with service done as planned
will return
May 2020
All personnel are very willing to be helpful!!
May 2020
Great attitude in service and sales! - William C
Good buying experience and very good service experience - knowledgeable and polite!
May 2020
JR is always wonderful to talk to. He is always happy and understanding when you call. Thanks JR!
May 2020
Service repair at Hyundai of Newport - Marilyn M
Whenever I go to hyundai for
service of my automobile I am always treated respectfully and service
is done promptly as requested. In this particular instance I had to
have new tires put on my car in as it was to take a while I was offered a
loaner car for the morning and was notified promptly when my automobile
was ready for pick up. I also feel the price was reasonable for the
work that was done.
May 2020
Service during covid-19 - Christine F
Jr was great. Had a no contact oil change and brakes. Thank you so much
April 2020
Very good service! - Nancy S
Hyundai is great!
April 2020
The consistant level of professioonalism and the performance of the technicians. - Elizabeth V
I was impressed by the service
technician Terrell, who performed the service on my vehicle. During
these difficult time with the Covid 19 around us my service experience
was performed in an
excellent manner.
April 2020
This is our 3rd car with Hyundai of Newport. Service is great. Would highly recommend
April 2020
My granddaughters have leased cars from Hyundai and
they were very satisfied. We would recommend them to anyone
April 2020
Hyundai of Newport does a great job for a reasonable price! I highly recommend them!
April 2020
Great personal service - Marilyn M
Everyone is pleasant, working
well to maintain safety during the virus crisis. Work done in a timely
manner and very informative about the nature of problems in my car.
April 2020
fantastic teamwork - Sarah L
The group worked together
amazingly well to make getting a new car as painless as possible. Car
shopping is a thing I had been putting off for a couple years until it
just wasn't an option anymore. Between a couple quick calls and texts
with Greg and Rohan, and filling out the forms online, I only had to
spend about 45 minutes in the actual dealership, and most of that was
poor Rohan trying to deal with my insurance company (going through the
actual contracts with Jean was a breeze). I've been thrilled with my car
since and will be certain to use the other service perks available.
Sandi was great. He accommodated all the issues with the new norm. Very impressed. - Annette Crowley
March 2020
HYUNDAI by far is the best
dealership and service dept I've dealt with. I have been buying cars on
the island for over forty years and have never received the top shelf
service that I do at Hyundai of Newport. The staff go above and beyond
every time. I have purchased 4 vehicles from them and wouldn't think of
dealing with anybody else.
March 2020
Good experience - Robert S.
Very happy with the work done.
March 2020
Considerate and practical -Blythe W
The service was efficient and friendly. Great customer service!
March 2020
Very kind and helpful.
March 2020
Everyone friendly and accommodating
Service experience on both our leased vehicles has always been good
March 2020
the care I receive from everyone - Disa J
Especially Lauren
March 2020
The people are great!
March 2020
Friendly service staff. Very helpful and understanding.
March 2020
Very quick and advised me ahead of time each step of the process.
March 2020
Great place to do business
March 2020
consistetly excellent service - Scott T
we have been hyundai customers for over 12 years. excellent automobiles and service.
March 2020
Great service - Suzanne P
Very accommodating. Oil and filter change took only 30 minutes even when booked only the day before.
March 2020
Knowledgeable and accommodating - Lisa FA
Every time I deal with this
service dept. they go above and beyond to make sure I require what I
need. From getting a loaner to just routine oil changes J.R. Leah and
Paul make this a easy process and hassle free.This is my fourth time
I've purchased a vehicle from them and the service dept was a main
reason why I continue to go back to this dealership. Highly recommend
March 2020
Always easy with Hyundai service -Victoria M
Always easy with Hyundai service.
Made a last-minute appointment for a car inspection and tire rotation.
RJ in service got me in and out expeditiously. These folks are so nice,
informative, and helpful. Why would you go any place else?
March 2020
Recent service - Marcia M
Very personable and efficient..
March 2020
Convenient. Timely. Affordable. Courteous.
Always.
March 2020 - William C
polite, clean, quick
March 2020
I bought an Ioniq there last weekend and I had the best experience possible. Sandy was a total angel and provided exceptional service.
I would absolutely do business with them again.
Highly recommend! - Jenn DeSimone
March 2020
Excellent Service - Antonio Vieira
March 2020
The professionalism of the team was fantastic. We love the car we bought there and the process went very well. There was no pressure and the negotiations were fair and easy. We definitely recommend working with this group of professionals. - David ONeil
March 6, 2020 - Dave Goldstein
This is our 3rd car from here and LOVE the sales and service staff here...
Wouldn't consider going anywhere else!
February 2020
Excellent Service - David G
Time and time again the service experience is EXCELLENT!! I have a very busy life and they ALWAYS take care of what needs to be done ON TIME and with a SMILE...
February 2020
Usual great service - Donald H
Usual great service
February 2020
Excellent service
Excellent service and communication
February 2020
The employees that do the great job!
Always a easy, simple, clear service done! Kind service writers.
February 2020
great service - Jani W
Everything was explained to me clearly. I always recommend this dealership to friends.
February 2020
Quality service - Laurie W
I took my car to Hyundai of Newport for an oil change/service. The people there are so friendly and efficient. I was able to wait for my car in their comfortable waiting area and have a complimentary up of delicious coffee. I was in and out in no time. I was even offered a bottle of water as I left. I highly recommend Hyundai of Newport.
February 2020
Great service! - Elizabeth S
I hit something on the road and new Newport Hyundai was near by. They immediately helped me when i got there and showed me the damage that occured. The staff was extremely helpful amd very informative. This was my second time at this location. Really wish they were closer to where i live. I like them a lot!
February 2020 - 5 Stars
I
called at the last minute to try to get routine maintenance done, and
they told me to bring my car right in. Two hours later my car was
finished and I was on my way! - Mary Shaw
January 2020
Professional, friendly, and prompt. Also coffee and snack are great while waiting. - Karen S
Timely, professional,friendly, bought 3 cars already from them.
January 2020
rofessional staff and mechanics - Apolinaro N
Service from staff to mechanics are very professional,careing,up to date and help with car care
January 2020
Service -Marilyn W
On this visit I found the service staff to be friendly, helpful and knowledgeable. I was impressed that they were able to rotate tires and change the oil in my vehicle in about 40 minutes. This was greatly appreciated.
January 2020
Very professional establishment - Jon N
Great service , friendly helpful atmosphere .
January 2020 - 5 Stars
Awesome staff and personnel. The best Hyundai has to offer.
I called at the last minute to try to get routine maintenance done, and they told me to bring my car right in. Two hours later my car was finished and I was on my way! Carlos Sanchez
12/20/19 Kim McMahon
5 stars! best experience buying a car...no back and forth just honesty!
Eddie was great with getting me the price i needed to be at with the
perfect car! Rohan linked my phone and showed me all bluetooth functions
and Dave made the finance part a breeze...by the way I live in
Massachusetts and I chose to purchase here because the service was just
outstanding! oh and ive been a hyundai customer for over 10
years...best dealership so far! Thanks again guys! You are top notch in
every way!
Kim M
12/19/19 Linda Megathlin
Great
fast service when my fuel pump gave out. I had to have the car towed
but had it back in running order in less than 3 hours. I was truly
impressed!
December 2019
One on one assistance. - Josephine M
JR and technician very helpful.
December 2019
Everything done.No problems.
Newport hyundai - Marcia M
Professionalism and friendliness are outstanding.
It's very good -Adelina M
They were very good
December 2019
Great Service - Michele R
Fast and courteous.
December 2019 - 5 Stars Chad Brinkley
We purchased a used vehicle via the internet with Hyundai of Newport. David with Hyundai was great to work with every step of the way and really helped in the entire process. Unfortunately when we received the vehicle there were some issues (camera, cracked window, and rim marks). David worked diligently with us to make sure that every item was taken care of to our satisfaction with absolutely no cost to us. I would highly recommend this group and advise to ask for David!
December 2019
"Five Stars!" - diane johanson
We were fortunate to be greeted by Sandy Spanos upon our first visit to Hyundai of Newport. We had done a bit of homework and knew we wanted to look at a Santa Fe SUV. Sandy had us test drive a pre-owned model with more amenities than imagined at a price that was great. The purchase transaction
November 2019 - Jennifer B
Everyone
there was so kind and helpful. They took their time with me and
explained everything. I would highly recommend this dealership to my
friends and/or family. Absolutely wonderful.
November 2019
Great Experience - Verified Customer
Great people and great service!
November 2019
Great Experience- Sue C
John and Dave provided me with a stress free buying experience. I got a great car at a great price! Great dealership!
November 2019
The people make it 5 star - Mark V
November 2019
Service Department - Sharon M
Had a
recall on my SanteFe. Everyone in the service department is super
friendly and nice. Said it would take about an hour for them to fix the
recall. At end of hour they came out and said it was taking a little bit
longer. It wasn't much longer after he came out and said I was all set.
My experience has been great both times I have been to the service
department!
November 2019
Quick and Easy - Verified Customer
Was seen within 12 hrs and very happy
Great Service and all questions Answered - Victoria M
You can't
go wrong servicing your car at Hyundai of Newport. Even a casual
question will get a researched answer. Good job, folks!
November 2019 - 5 stars - Ann Vorro
friendly---prompt ---will def return
November 2019 - 5 stars - David
Just routine and expected service quality. You deserve all the accolades for quality.
November 2019 - 5 stars - Jenn Pacheco
My car started to shudder and then the check engine light came on. I called Hyundai of Newport to see if they could help me. I was told I could drop my car off and they would see what they could do. I dropped it off about 930am and at noon I get a call that it was ready. I had an amazing experience
November 2019 - 5 stars - Shannon C
My first oil change! Great speedy service!
I love my Kona!
October 2019
Superb service - Mary S
A great experience... friendly, courteous staff
Good overall experience - Joan S
Service waiting area stuffy and harshly lighted - needs more fresh air. Otherwise, a good overall experience.
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